Environment: Citrix Presentation Server 4.5, 5.0 – Windows Server 2003
Description: Access Management Console won’t launch, or launches but will not discover. This can happen a lot after a hot fix has been installed, or a roll-up pack.
Process used to resolve:
1). Attempt http://support.citrix.com/article/CTX112853
2). Attempt the fix outlined here: http://www.dabcc.com/article.aspx?id=17792
3). If all else fails, run a Citrix repair from the media.